About Me
Jithesh
Senior Product Designer · 12+ Years Experience
Senior Product & UI/UX Designer delivering human-centred digital experiences across web, mobile, e-commerce and enterprise (B2B/SaaS) platforms. I turn complex business problems into simple, scalable, mobile-first interfaces that drive engagement, conversion and brand loyalty — partnering with cross-functional teams in Agile/Scrum environments across retail, healthcare, education and financial sectors.
Core Skills
What I Bring to the Table
Twelve-plus years across UI/UX design, product design, research and strategy — with a growing focus on AI-first experience design.
UI/UX Design
- Website Design
- Mobile Design
- Mobile-First
- E-commerce UX
- Interaction Design
- Micro-interactions
- Visual Design
- A/B Testing
Product Design
- Applications & Dashboards
- Wearable App Design
- Human-Machine Interface
- Design Systems
- Design Thinking
- User Flows
UX Research
- User Research
- Usability Testing
- Design Audits
- Heuristic Evaluation
- Competitor & Market Analysis
- Personas
- Behavioural Analytics
UX Strategy
- UX Mapping
- Journey Mapping
- UX Workshops & Training
- Information Architecture
- Task Flows
- Sprint Planning
AI & Data UX
- AI-First Experience Design
- LLM Workflow Design
- Predictive UX
- Conversational UI (Chat/Voice)
- Generative AI Prototyping
Accessibility
- WCAG 2.1 Compliance
- Inclusive Design
- Accessibility Audits
Collaboration
- Cross-functional Teams
- Stakeholder Management
- Agile/Scrum
- Jira
- Asana
Tools
- Figma
- FigJam
- Miro
- Adobe XD
- Sketch
- Photoshop
- Illustrator
- Creative Suite
Experience
Where I've Worked
Jun 2020 – Present · Remote · Full-time
Upstream GS
Imagility SaaS Platform — AI-powered B2B immigration & legal workflow product
- Led end-to-end UX transformation of the Imagility B2B SaaS platform across 3 product lines — UI/UX design, IA redesign, dashboard overhauls, interaction design — boosting user engagement by 80% YoY
- Conducted deep UX research using design thinking frameworks: usability audits, heuristic evaluations, persona development and behavioural journey mapping, feeding insights directly into Agile sprint planning
- Built scalable, AI-ready design systems adopted across 4+ product teams, ensuring cross-platform consistency and mobile-first coverage
- Designed predictive AI workflows, smart suggestion features and data-driven user flows to improve operational decision-making
- Led A/B testing on key onboarding and dashboard flows, iterating designs based on quantitative results and reducing user drop-off
- Collaborated cross-functionally with PMs, developers and marketing in Agile/Scrum ceremonies to deliver pixel-perfect, WCAG 2.1-accessible interfaces
- Owned end-to-end branding and promotional activities — website design, marketing landing pages and event collaterals — for a consistent brand identity
Aug 2019 – 2020 · Bangalore · Contract
Wipro
- Redesigned the internal MyWipro enterprise platform for 200,000+ employees, improving usability, visual clarity and task completion rates at scale
- Delivered pixel-perfect enterprise UI fully aligned with WCAG accessibility guidelines, reducing accessibility-related support tickets
- Introduced scalable UI component libraries and systemised design patterns, cutting design-to-dev handoff time across enterprise teams
2012 – 2019 · Infopark, Kochi · Full-time
Vtrio Solutions
- Designed apps and websites across media, real estate, food and healthcare industries — delivering 30+ projects over a 7-year tenure
- Owned the full design lifecycle: wireframes, IA, user flows, task flows, prototypes and high-fidelity mobile-first UI
- Led stakeholder management and delivery timelines for clients including Variety Insight, Franklin's Friends, HighRoad Solution and Email Answers
- Conducted competitor and market UX research to identify gaps and differentiate client products
Highlights
Key Achievements
- 80% YoY increase in user engagement through improved IA and dashboard redesign on a live B2B SaaS product
- Designed AI-powered dashboards with predictive alerts and smart workflow automations, enabling data-driven UX at enterprise scale
- Built conversational UI frameworks for LLM-powered interactions, enabling scalable AI-driven user experiences
- Improved decision-making pipelines using behavioural analytics and AI-driven UX insights across multiple product teams
- Delivered UX projects across 7+ industry verticals — e-commerce, healthcare, real estate, media, food, financial and corporate — over 12+ years
Background
Education & Soft Skills
BA English
Bharathiyar University
Diploma in Multimedia
ITS Multimedia Specialist Program
Empathy
Critical Thinking
Problem Solving
Collaboration
Communication
Ownership
Attention to Detail
Stakeholder Management